ASSOCIATE - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Associate - Inbound Chat - Customer Operations (Pune)

Associate - Inbound Chat - Customer Operations (Pune)

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We're seeking a driven and customer-focused Analyst to join our thriving Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our web chat platform. You'll offer exceptional service, handling a wide range of questions in a timely and effective manner.

If you have a excellent understanding of customer service principles, are proficient with technology, and possess excellent communication techniques, we encourage you to apply.

  • Tasks include:
  • Responding to customer inquiries via live chat
  • Troubleshooting with technical issues and providing product information
  • Updating accurate customer records in our platform
  • Communicating with other departments to ensure a seamless journey

Join Eclerx as an Inbound Chat Analyst in Pune

Are you enthusiastic about providing excellent customer service? Do you have a knack for connecting with people online? If so, then this opportunity might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, provide support, and maintain a positive customer experience.

At Eclerx, we offer a stimulating work environment where you can grow your skills and contribute in our success. We also provide competitive compensation and benefits packages to ensure our employees are valued.

Are you interested in this exciting opportunity, please apply today!

Client Services : Remote Chat Support Position at Eclerx Pune

Are you a enthusiastic individual with proven customer service skills? Do you excel at helping users resolve their issues in a timely and professional manner? If so, then this rewarding Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are committed to providing outstanding customer service. Our group of experienced individuals work together to offer a smooth customer experience.

  • As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Responding to client requests via live chat in a professional manner.
  • Addressing common problems effectively and efficiently.
  • Referring complex issues to the appropriate team .
  • Maintaining a valuable customer experience.

If you are eager to join our growing team and make a tangible impact on our customers, we encourage you to apply!

Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is looking for a skilled and dedicated Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing exceptional get more info support via live chat. If you have a proven understanding of customer service principles and a ability to address customer queries effectively, we encourage you to submit your resume!

  • As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
  • Responsibilities include:Responding to customer inquiries in a timely and professional manner
  • Qualifications:Excellent communication and interpersonal skills

We offer a dynamic work environment and the opportunity to grow your career in a leading organization. Apply today and become part of the Eclerx team!

Launch Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a motivated individual with exceptional communication skills? Do you flourish in a fast-paced environment and enjoy helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect springboard for you!

At Eclerx Pune, we are committed to providing our customers with a exceptional experience. As an inbound chat analyst, you will be the primary liaison for our clients, resolving their questions in a timely manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Specialist - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a passionate individual with excellent customer service skills? Do you enjoy resolving customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are currently seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.

As an Inbound Chat Analyst , you will be the first point of contact for our valued customers, providing timely and accurate solutions to their concerns . You will leverage your expertise to address a spectrum of customer issues through our online chat platform .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a results-oriented individual with strong communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply!

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